Effective Date: February 1, 2025
Last Updated: May 18, 2025At 8kcanal.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
8kcanal.com is a streaming platform offering original content created and produced in our own studios in Morocco. This Policy applies to all users globally who access our website and services.
We may collect the following categories of personal data:
Identity Data: Name, username or similar identifier.
Contact Data: Email address, phone number, billing/shipping address.
Account Data: Subscription plan, content preferences, watch history.
Payment Data: Billing details (processed securely via third-party providers).
Technical Data: IP address, device type, browser type, location (approximate), operating system.
Usage Data: How you use our site, services, and content.
Marketing Data: Your communication preferences, if you opt in to newsletters.
We process your personal data to:
Deliver and manage your account and subscription.
Provide access to our content and streaming services.
Improve and personalize your experience.
Respond to your requests and provide customer support.
Send updates, promotions, or content recommendations (if you consent).
Detect, prevent, and address fraud, abuse, or security issues.
Comply with legal and regulatory obligations.
Legal Bases under GDPR:
We rely on the following legal bases:
Performance of a contract (e.g., to provide services).
Your consent (e.g., for marketing).
Our legitimate interests (e.g., platform improvement).
Legal obligations (e.g., tax and compliance).
We never sell your personal data.
We may share your data with:
Trusted third-party service providers, such as payment processors, analytics providers, and email platforms.
Authorities when legally required (e.g., in response to a court order).
Business partners when necessary to provide you with services, and only with your consent where applicable.
All third parties are bound by confidentiality and data protection agreements.
As we operate globally, your data may be transferred and processed outside of your country, including in countries that may not offer the same level of protection as your home jurisdiction.
In such cases, we take appropriate safeguards such as standard contractual clauses (SCCs) approved by the European Commission.
If you are in the EEA, UK, or similar jurisdictions, you have the right to:
Access your personal data.
Request correction or deletion.
Object to processing or request restriction.
Withdraw consent at any time.
Receive your data in a portable format (data portability).
Lodge a complaint with your local data protection authority.
To exercise your rights, email us at support@8kcanal.com.
We retain your data only for as long as necessary:
To provide our services.
For legal and regulatory purposes.
To resolve disputes and enforce agreements.
After that, we securely delete or anonymize your data.
We use cookies and similar technologies to:
Remember your preferences.
Analyze website traffic.
Improve performance.
Offer personalized content.
You can control cookies through your browser settings. For more details, see our [Cookie Policy] (coming soon).
Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
If you have any questions about this Privacy Policy or your data, contact us:
📧 Email: support@8kcanal.com
📞 Phone: +212 638-772917
🌍 Website: www.8kcanal.com